| Location |
Lotland Street, Inverness |
| Working Hours |
Full-time or Part-time, Monday - Friday |
| Duration |
Permanent |
| Remuneration |
£negotiable depending upon experience |
| Holidays |
30 days per year |
| Probationary Period |
3 months from commencement |
| Other benefits |
Company Pension contribution
Death in Service benefit
Cycle to work Scheme
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Position
This is a Permanent, full-time or part-time position working within our Waste Dept. The position is based at our office at Inverness Waste Transfer Station and will report to the Operations Manager.
Principal Job Responsibilities
Team Leader responsibilities for the Inverness Office and personnel
- Primary responsibility for taking enquiries by phone, email or online and quoting prices for skip hire and bin services
- Primary contact for any service issues (Drivers or Clients)
- Entering orders on the Waste Management software for scheduling
- Managing client complaints efficiently, sympathetically and escalating them when necessary
- Ensuring all Waste Dept drivers are aware of their scope of works and have the correct paperwork in place including SEPA notes and any permit requirements
- Tracking movements of Waste Dept drivers with particular emphasis upon drivers working from Inverness ensuring that work is on schedule and highlighting any issues as soon as possible
- Reporting to the Operations Manager and the Business Manager in their absence
- Provide cover of the Inverness Weighbridge ensuring a safe, efficient, and compliant weighbridge operation when necessary
Applicant Qualities
The successful applicant will ideally have the following skills, qualities& experience: -
- Good telephone and computer skills
- Proactive and positive attitude with willingness to learn
- Good communication and inter-personal skills
- Previous supervisory/line management experience desirable but not essential
- Flexibility and willingness to undertake tasks out-with the key job responsibilities including “getting your hands dirty” if, and when required
- Be trustworthy, friendly, timeous, and reliable, promoting a good image of self and company
- Good commercial awareness
- Structured and diligent approach to task management and record keeping
- Previous experience of the waste industry, or in logistics, would be beneficial, but it is not essential
- A current driving license would also be beneficial but not essential
If this sounds like the perfect fit for you, please send your CV to careers@patmunro.co.uk
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